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About La Dentelliere
La Dentelliere T: 1-914-725-2800
T: 1-914-723-2902
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www.ladentelliere.com
20 East Parkway
Scarsdale, NY 10583
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Hours:
Monday: 10-6
Tuesday: 10 - 6
Wednesday: 10-6
Thursday: 10 - 6
Friday: 10 - 6
Saturday: 10 - 6
Sunday: CLOSED



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ordering

To place an order just make your selection, fill your shopping cart and check out. Or call us at 1-914-725-2800 during our normal business hours. Our skilled representatives will be happy to assist you.

Order ConfirmationAfter placing your order you will be sent an order confirmations via e-mail.

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payment

Sales Tax There is a 7.38% sales tax on orders shipped to New York addresses. Tax is charged on shipping charges when the item is shipped to a New York address. All other states are tax exempt.

Forms of PaymentVisa, Mastercard, Discover and American Express

Privacy

When checking out, the information we ask you, such as your name, address, billing address, credit card information, and email, is required to complete the order.

Please click here to learn more about our privacy policy and terms.

If you have any questions or concerns about our privacy policy, please e-mail us.

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shipping & delivery

Free shipping over $250. (No furniture, rugs, etc.) Under $250, the shipping fee is 8% of the order total (excluding tax) plus $10.00 handling fee.

We ship purchases via FedEx. Please allow 6 - 8 business days from the date of confirmation of receipt of your order for delivery of in-stock items. In case the item is out of stock or if there is any other cause of delay we will notify you by e-mail, providing you with an estimated delivery time.

In order to avoid confusion, please note the following:

  • We DO NOT ship on Saturday, Sunday, Monday and orders placed after 3:00 pm on Friday will not be processed and shipped until the following Tuesday.
  • Hawaii, Alaska & International Shipments: We are pleased to ship internationally and the shipping charges are determined on an individual basis. Since shipping costs vary based on location, we request that before placing the order, call 1-914-725-2800 to receive an estimate shipping cost to confirm you do indeed want to proceed with the order. Once the item has been packaged and shipped, another transaction will be placed on your credit card with the exact amount of the shipping and an e-mail will be sent informing you this along with the actual cost of shipping.
  • Any customs or duty charges are the responsibility of purchaser and/or recipient.

Delivery Surcharges ($)Because furniture, rugs and other large items are bulky and heavy, our cost to ship them is higher than for other items. Therefore, these large items have a delivery surcharge; we will e-mail you informing you of this extra charge.

Internet Registry Orders Purchases made over the internet for a registry will be filled with a gift card for the item(s) purchased. If you have any questions, please feel free to contact our bridal department at 1-512-474-6679.

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special services

Personal Shopping Personal Shoppers are pleased to assist you in making the best choices for your own home and gifts for others.

Bridal Registry / Personal Gift Registry At La Dentelliere, we pride ourselves on providing brides-to-be and individuals with a unique experience and special individual attention. Please call for a consultation with our Bridal Registrar. You are also invited to create your registry online - please click here

Gift CertificatesGift certificates may be purchased in any denomination and are in many cases the best gift you can give to the friend who has everything.

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merchandise pricing & availability

We hope you will understand that with all the efforts we make to have our items correctly priced and have their stock quantity up-to-date, occasionally this information may be incorrect.

If for some reason the stock quantity is mismarked and we do not have the item in-stock, we will notify you of this. At this point, you can choose to keep or cancel the order. If you choose to keep the order please be aware that it usually takes anywhere from 4-6 weeks to receive.

If a product's correct price is lower than our stated price, we charge the lower amount and send you the item.

If a product's price is higher than our stated price, we will cancel your order and notify you of this cancellation. You are more than welcome to purchase the item again at the correct price.

As shown on the site, an out-of-stock item can be ordered and is estimated to take 4-6 weeks to receive. Please note that there are a handful of brands that we do not keep in-stock due to the large amount of inventory. These brands will take extra time to ship out and the stock shown for these brands does not reflect our in-store stock but rather their availability.

We reserve the right to cancel any order we receive at our discretion. The full amount charged will be credited back to your account.

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returns & exchanges

We hope you will love your selection. If for any reason you wish to send it back, we accept returns of unused items within 14 days of receipt of the package. The merchandise amount of your original purchase will be refunded to you, excluding any shipping charges. Import merchandise, special-order merchandise, sale and personalized items are not returnable - so take special care when giving instructions for special orders and personalization.

A gift can be returned for exchange or store credit.

Return the product to: 20 East Parkway, Scarsdale, NY 10583 (please keep your receipt should you need to track your package). Remember to insure it for full value. The customer remains responsible for both outgoing and incoming shipping charges. Shipping and handling charges are non refundable. Shipping and handling charges will be applied to all exchange orders.

Your credit card will be credited for the price of the merchandise and any taxes when we have received and processed your returned item. Please note that credit card companies vary on the time it takes for credit to appear on their customers' records. Please allow one to two billing cycles for the refund to appear on your statement.

For other information on returns, please call 1-914-725-2800.

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damaged goods policy

We trust your package has arrived safely. Please check all items for possible shipping damage. If any damage has been found, retain all original packing materials and cartons. Claims must be made within 5 work days to the carrier: Fed Ex: 800-463-3339.

Shipping and carrier have no legal obligation to honor your claim unless you follow these procedures. If items are to be returned to us please repack merchandise exactly as received.

We are willing to assist you in every possible manner in collecting claims for loss or damage, but this willingness on our part does not make us responsible for collections of claims.

Should an item be damaged during shipment because of an error or mishap on the part of the shipping agent, we are not responsible for replacing said item.

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About La Dentelliere

Specialties
La Denteliiere is a very unique French-inspired emporium that specializes in European Gracious Gifts, Tabletop, and Home Accessories that include and are not limited to small furniture, Stock and Custom Dried flower arrangements, Italian Chandeliers, Table Lamps and Floor Lamps and gifts. On occasion you will find many "one of a kind" items that are extremely unique and will not be found elsewhere.

Our retail store also specializes in European Bedding and Bath, featuring Fine Bed linens and bath accessories from both France and Italy.

We offer free Interior Design Consultation as well as Private Shopping by Appointment.


History
Established in 1985

La Dentelliere, which is French for "The Lacemaker" started as a small railroad shop on the downtown side of the tracks in Scarsdale village back in the mid eighties by Michelle Anderson. Over the years, we have upgraded and expanded our product offerings Our present location of our flagship store at 20 East Parkway, is in the heart of Scarsdale Village.

Our Bedding and Bath division opened in September 2005, offering Fine European bed linens and bath accessories. We are also a "corner store" for Yves Delorme out of Paris. Please call for price and available stock.

To all of you, from all of us at La Denteliiere - Thank you and Happy eCommerce!

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